Magnitude

Sidekick

Terms of Service for Sidekick

Date of Last Revision: August 7th, 2025

1. Acceptance of These Terms

Welcome to Sidekick. These Terms of Service ("Terms") govern your use of our software-as-a-service platform for workflow automation. The platform, known as Sidekick (the "Service"), is provided by Magnitude AI Inc. ("we," "us," or "our") through our website located at https://joinsidekick.com (the "Site") and related technologies.

By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms"). If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms. If you do not have such authority, or if you do not agree with these Terms, you must not use the Service.

We reserve the right to change or modify these Terms at any time. We will post the changes on this page and indicate the date of the last revision. Your continued use of the Service after such changes constitutes your acceptance of the new Terms. It is your responsibility to review these Terms periodically.

2. Privacy Policy

Our Privacy Policy, located at https://joinsidekick.com/privacy, also governs your use of our Service. It explains how we collect, safeguard, and disclose information that results from your use of our web pages. By using the Service, you consent to our data practices as outlined in the Privacy Policy.

3. Communications and Registration

Communications from Us

By creating an account, you agree that we may send you transactional and service-related emails (e.g., account verification, payment confirmations, and technical or security notices). These communications are considered part of the Service, and you may not be able to opt-out of them. We may also send you marketing or promotional materials. You can opt out of receiving these marketing communications at any time by following the unsubscribe link in the email or by contacting us at support@joinsidekick.com.

Registration Obligations

You must register for an account to use the Service. You agree to provide and maintain true, accurate, and complete information about yourself. The Service is not intended for use by individuals under 18 years of age.

Account Security

You are responsible for maintaining the confidentiality of your password and account details. You are fully responsible for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account or any other breach of security.

4. Fees, Subscriptions, and Payment

Subscriptions

The Service is billed on a subscription basis ("Subscription"). You will be billed in advance on a recurring, periodic basis ("Billing Cycle"), typically monthly. We may offer annual subscription options at discounted rates. Your Subscription will automatically renew at the end of each Billing Cycle unless you cancel it with at least thirty (30) days' notice before the renewal date.

Payment

A valid payment method, such as a credit card, is required. You authorize us and our third-party payment processors (e.g., Stripe) to store your payment method and charge it for all applicable Subscription fees. The processing of payments will be subject to the terms and privacy policies of the Payment Processor.

Fee Changes

We reserve the right to change our Subscription fees at any time. We will provide you with reasonable prior notice of any fee changes, giving you an opportunity to terminate your Subscription before the change becomes effective.

Refunds

Paid Subscription fees are generally final and non-refundable, except where required by applicable law or in cases of billing errors.

5. User Conduct and Content

User Content

Our Service allows you to create, upload, and store information, text, data, and automated workflows ("User Content"). You are solely responsible for your User Content, including its legality, reliability, and appropriateness.

Prohibited Uses

You agree not to use the Service to:

  • Violate any applicable national or international law or regulation
  • Infringe upon the intellectual property, privacy, or other rights of any party
  • Transmit any software viruses, worms, or other malicious code
  • Engage in any data mining, scraping, or similar data gathering or extraction methods
  • Transmit any "junk mail," "spam," or other unsolicited advertising
  • Impersonate any person or entity or misrepresent your affiliation with a person or entity
  • Interfere with or disrupt the integrity or performance of the Service
  • Use the Service to reverse engineer, train competing AI systems, or extract our proprietary algorithms or models

6. Intellectual Property Rights

Our Rights

The Service and its original content (excluding User Content), features, and functionality are and will remain the exclusive property of Magnitude AI Inc. and its licensors. Our trademarks may not be used in connection with any product or service without our prior written consent.

Your Rights

You retain all of your rights to any User Content you submit or display on or through the Service.

License to Us

By submitting User Content, you grant us and our affiliates a worldwide, non-exclusive, royalty-free, fully paid-up, transferable, and sublicensable license to use, copy, modify, distribute, display, analyze, and process your User Content as necessary to provide, operate, maintain, and improve the Service. This may include using aggregated and anonymized data for research, development, and enhancement of our platform features.

Usage Data

You agree that we may collect, generate, and analyze data and other information relating to the provision, use, and performance of the Service ("Usage Data"). We may use such Usage Data to operate, improve, and enhance our services and for other development, diagnostic, and analytical purposes. We will own all rights in and to the Usage Data.

Feedback

Any feedback, comments, or suggestions you provide regarding the Service ("Feedback") is entirely voluntary. You grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate such Feedback into any of our products and services without any obligation, compensation, or attribution to you. All Feedback becomes our sole property.

7. Third-Party Services and Analytics

The Service may contain links to or integrate with third-party websites or services that are not owned or controlled by us. We use third-party Service Providers to provide, monitor, and analyze the use of our Service:

  • Composio: To facilitate the integration and execution of workflows with first-party applications. Their privacy policy is available at https://composio.dev/privacy
  • Umami Cloud: For privacy-focused website analytics. Their privacy policy is available at https://umami.is/privacy
  • PostHog: For product analytics to improve user experience. Their privacy policy is available at https://posthog.com/privacy

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

8. Security and Data Breaches

Security Measures

We implement commercially reasonable security measures to protect your data and the Service. However, no method of transmission over the Internet or electronic storage is 100% secure.

Breach Notification

In the event of a security breach that affects your personal data, we will notify you within seventy-two (72) hours of becoming aware of the breach, unless notification would compromise security measures or law enforcement activities.

9. Disclaimers, Indemnification, and Liability

Disclaimer of Warranties

YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. MAGNITUDE AI INC. EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY.

Workflow Execution and Third-Party Accounts

Our Service allows you to connect your Sidekick account to other online services and platforms ("Third-Party Platforms," e.g., Google, Slack). To make your workflows function, you must grant our Service permission to take actions on your behalf within these Third-Party Platforms. We use trusted integration providers, such as Composio, to securely manage these connections.

By using the Service, you acknowledge and agree that you are solely responsible for:

  • The specific workflows you design and run.
  • Granting our Service authorization to access and operate within your Third-Party Platform accounts.
  • Any and all actions, and the consequences of those actions, performed by the workflows you have enabled.

We are not liable for any errors, data loss, or other damages arising from the execution of your workflows. Your use of the Service constitutes acceptance of all risks associated with the automated actions you create.

Indemnification

You agree to defend, indemnify, and hold harmless Magnitude AI Inc. and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to your use of the Service, your User Content, or your violation of these Terms.

Limitation of Liability

IN NO EVENT WILL MAGNITUDE AI INC. OR ITS AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES. IN NO EVENT WILL MAGNITUDE AI INC.’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, OR CAUSES OF ACTION EXCEED THE AMOUNT YOU HAVE PAID US IN THE LAST SIX (6) MONTHS, OR, IF GREATER, ONE THOUSAND DOLLARS ($1,000).

The foregoing limitations will not apply to liability arising from data breaches, intellectual property infringement, or our gross negligence or willful misconduct.

SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

10. Dispute Resolution by Binding Arbitration

Informal Resolution

Before initiating arbitration, you and Magnitude AI Inc. agree to attempt to resolve any dispute through good faith negotiations for a period of thirty (30) days.

Agreement to Arbitrate

You and Magnitude AI Inc. agree that any dispute or claim arising out of or relating to these Terms or the Service that cannot be resolved through informal negotiations shall be resolved by binding arbitration, rather than in court. The Federal Arbitration Act governs the interpretation and enforcement of this section.

Prohibition of Class Actions

YOU AND MAGNITUDE AI INC. AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

Arbitration Procedures

The arbitration will be conducted by the American Arbitration Association ("AAA") under its rules. Information is available at www.adr.org.

11. General Provisions

Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.

Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including for a breach of these Terms.

Waiver and Severability

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision is held to be invalid or unenforceable, the remaining provisions will remain in effect.

Entire Agreement

These Terms and our Privacy Policy constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have had.

12. Acknowledgement

BY USING THE SERVICE OR OTHER SERVICES PROVIDED BY US, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE AND AGREE TO BE BOUND BY THEM.

13. Contact Us

For any questions, feedback, or technical support, please contact us by email: support@joinsidekick.com